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- 职位介绍
- Joom Marketplace is a platform for shopping from all over the world. Joom Marketplace helps consumers to make shopping easy and entertaining and provides access to high-quality goods from around the world. Joom Marketplace is one of the key businesses of Joom, an international group of e-commerce companies that was founded in 2016 in Latvia. Joom also includes the following businesses: Onfy, a pharmaceutical marketplace in Germany; JoomPro, a platform for cross-border wholesale trade. Joom’s offices are located in Latvia, China, the USA, Germany, Brazil and Portugal. Now we are looking for a Demand System Operational Manager to help us handle all operational processes and issues with the Fulfilled By Joom (FBJ) demand system in our warehouse in Dongguan. **Responsibilities** - Analyzing warehouse capacity and introducing changes to the list of goods based on analytics report - Notifying teams about changes in the list of goods or parameters of the demand system - Finding and eliminating operational problems, optimizing processes (supplies, forecasting, etc.) - Introduction of new processes and working on further service development - Analysis and calculation of warehouse costs, losses in case of incorrect decisions (overstock, deadstock) - FBJ GMV share, FBJ GMV absolute, other costs - Analysis of the causes of errors and assessment of their impact on costs, delivery speed, etc. - Notifying teams about operational problems and offering solutions (replacing goods in the warehouse, removing a merchant from the program, operational improvements, etc.) - Notifying top executives about major problems, broadcasting the status of the analysis - Continuous monitoring of the entire FBJ system **Requirements** - Proven experience as an Operational Manager working with inventory management - Fluency in English (C1 level) - Experience in sales forecasting, replenishment planning, ordering budget management - Experience in setting up processes from 0 to 1 - Strong analytical and problem-solving abilities **We are offering** - Flexible working hours and 15 days of paid annual leave - Health insurance, including annual health check-ups - 100% paid sick leave - Personal development: professional events, workshops, English classes, corporate library - Daily meal allowance - Annual team retreats
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